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….we hired CCG Catalyst Consulting Group when we recognized what we did not know…Metropolitan Capital Bank
We have used other consultants in the past; however, the quality of work provided by CCG Catalyst Consulting Group is by far the best that we have seen. Their team consistently works to evaluate our needs and solve our unique issues, rather than using an 'off-the-shelf' approach as other consultants doMidCounty Bank
In the time that we have worked with CCG Catalyst we have found them to be professional, responsive and an expert in the field of Bank Technology, Bank Operations and Bank Strategy. We highly recommend CCG CatalystTD Bank
By utilizing CCG Catalyst we realized substantial savings on hardware, software and maintenance services. Your knowledge of and insight into the industry and its vendors enabled you to build a very realistic business case, identify the best solution to meet our long term needs, and saved us countless hours of investigation.M & T Bank
CCG Catalyst was able to focus on our business requirements, select the appropriate technical and data architectures, develop a web-enabled infrastructure and modify industry templates to match our unique business requirementsBB & T
CCG Catalyst helps banks develop strategy with end-to-end decision-making processes to guard against today’s challenges and adapt to government and regulatory changes going forward with embed risk management and governance systems into the organization.
At CCG Catalyst, we help our clients improve financial performance and make their organizations better places to work by ensuring the entire organization system is aligned with the banks’ strategy and set up to deliver on the bank’s objectives.
Information technology should improve a banks results. CCG Catalyst helps banks make sure it does. We look at IT issues strategically, in the broader context of our clients’ business. Our experts provide an objective, independent perspective to help banks realize the full potential of their IT resources, investments and assets.
CCG Catalyst has completed projects involving branch and service center networks, call centers or self-service channels. Integrating our work with research on frontline behavior and on customer loyalty, we offer an analytical approach to understanding employees’ motivations and customer interactions and needs along the customer corridor.
To create lasting improvements in efficiency and effectiveness, we help banks focus on getting four things right; the Business Strategy supported by the correct support functions; the service portfolio and service levels aligned with business needs; the optimal service delivery model; and, the right people, processes, and systems.
For banks focused on growth, one of the biggest opportunities is making sales and business development more productive. When a bank’s sales channels realize their full potential, they not only boost revenue and shares but create a high performance bank pulling together for breakthrough financial results.
We integrate our banking and regulatory risk specialists with technology and industry subject matter experts to cover a very wide range of different risk types (e.g. credit, operational, fraud, market, regulatory, IT). We have advised many of the largest banks, within client risk, compliance and regulatory vendors, and to regulators themselves.